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TOTAL SERVICE

“At Prince Parker, we deliver the people, process and platform to increase financial performance for our client partners”.

Prince Parker, providing cradle to grave Accounts Receivable Management, Collections, Contact Center Outsourcing and Back Office support services to specialized verticals. Our solutions are customized, tested and compliant. Success with our partners is founded on a collaborative approach. Through consultation, we gain an understanding of unique challenges and work in concert with clients to develop cost effective solutions.

INDUSTRY EXECELLENCE

Licensed, bonded and fully insured, Prince Parker is a member of the American Collectors Association (ACA) By operating in select vertical markets we assure expertise to the clients we serve. Leadership resources and front line specialist’s couple valuable collections and regulatory experience to delver cost effective, compliant results. Our solutions are trusted by Blue Chip National, Regional and local Clients confident in our commitment to quality assurance. We invest in leading edge platforms supporting both consumer and commercial collection programs, outsourced contact center and back office support services.

EXPERIENCE & COMMITMENT

Prince Parker delivers comprehensive recovery programs powered by robust contact management and dialer platforms. Our experienced resources armed with data analytics deliver professional solutions that are tested and cost effective. We have a total commitment to the financial performance of our clients. If you are considering outsourced AR management, collections or contact center outsourcing initiatives look no further than Prince Parker & Assoc.

In todays competitive environment everyone needs a “Partner in Quality”

About Us

Prince Parker is established as one of the premier accounts receivable management providers in the industry. We work with your business to develop customized solutions that makes sense. What sets us apart? In a word… QUALITY.  You have worked hard to achieve it as a service standard for your company. Prince Parker understands your hard-earned brand equity and is committed to preserving it. We balance the requirements for effective recovery programs with positive customer engagement. Just one-on-one problem solving with clients while preserving integrity and reputation. People talking to people, and it works.

Prince Parker is a privately held company operating in the accounts receivable management industry since 1993. Prince Parker’s headquarters and operations center are located in Charlotte, North Carolina. Management and staff have decades of combined experience in accounts receivable management. Prince Parker resources are dedicated to customer service and highly trained in our leading-edge collection platform, utilizing FICO Debt Management Solutions. Demonstrated success in select vertical markets, including:

  • Healthcare (HIPAA Compliant)

  • Consumer and Commercial B to B

  • Internet and Broadband

  • Telecommunications

  • Communications Satellite

  • Digital and Print Media Marketing

  • Utilities

Security and Compliance:

Prince Parker & Associates, Inc. (Prince Parker), providing Accounts Receivable Services, today announced that it has successfully completed a Statement on Standards for Attestation Engagements (“SSAE”) No. 16 Type 1 audit.  SSAE 16 replaced the Statement on Auditing Standards No. 70, commonly known as SAS 70. Like the SAS 70, the SSAE 16 is an internationally recognized auditing standard developed by the American Institute of Certified Public Accountants.  An SSAE 16 audit is performed by an independent auditing firm that examines the controls and processes involved in storing, handling, and transmitting data securely.  The successful completion of the voluntary audit illustrates Prince Parker’s ongoing commitment to create and maintain the most stringent controls for the protection and security of its customers’ confidential information.

 

 

The rigorous Type 1 audit, which included detailed testing of Prince Parker’s controls, was performed by an independent licensed Certified Public Accounting firm that specializes in conducting SSAE 16 audits. The auditor examined Prince Parker’s controls related to firewall configuration, information security, computer operations, data communication, backup, fire suppression, physical security, and more. Following the audit, Prince Parker received a Service Auditors’ Report with an unqualified opinion, demonstrating Prince Parker’s policies, procedures and infrastructure for data protection, security and confidentiality met or exceeded the stringent SSAE 16 criteria.

 

Service organization audits (SSAE 16) have become increasingly important for data-handling service providers since the passage of the Sarbanes-Oxley legislation, which requires a company’s business partners to have adequate internal controls.

 

Prince Parker’s customers can easily incorporate its Service Auditors’ Report in their Sarbanes-Oxley compliance programs as proof that appropriate controls are in place. The SSAE 16 audit can also help Prince Parker’s customers to comply with other regulations, including HIPAA (Health Insurance Portability and Accountability Act), GLBA (Gramm-Leach-Bliley Act of 1999), and ISO 27001.